This website is operated by Chloe Hall Illustration. Throughout the site, the terms “we”, “us” and “our” refer to Chloe Hall Illustration. Chloe Hall Illustration offers this website, including all products and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Product Information

Chloe Hall Illustrations ensures photographs, dimensions and product descriptions represent our products as accurately as possible. Please note screens do vary resulting in the possibility of slight colour variation, if you would like more information on this before purchasing please email 

Pricing and Availability

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

Product Pricing

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


All payments are taken in GBP, and through PayPal or Credit or Debit card transactions. 

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Your submission of personal information through the store is governed by our Privacy Policy.


Personal information supplied to us is confidential and will never be made available to a third party. Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.


Chloe Hall Illustration aims to have all products, unless otherwise stated, delivered to mainland UK within 5 working days. All orders are posted out using Royal Mail. 

If your order is larger than a letter, it will not fit through your letterbox. In the instance that Royal Mail are unable to deliver, they will leave a card explaining how to rearrange delivery, or whether your order has been delivered to your local depot. Please check at your local depot before contacting us if you haven’t received your order within 10 working days. 

Please check the banner at the top of the website for updates on delivery, sometimes during busy periods, such as Christmas, or due to unforeseen circumstances delivery may take longer. 

Any import duties or taxes are your responsibility. 

If you haven’t received your order within 10 working days please email


If you would like to cancel your order, please email as soon as possible. If you cancel your order after it has been dispatched, please get in touch with us, and send your order back in it’s original packaging and it’s original condition. 

Returns (Including Damaged Products)

Please review our Returns Policy.


This website, including all it’s entire content, is copyright of Chloe Hall Illustration. The content must not be reused or reproduced without written permission.